FREQUENTLY ASKED QUESTIONS

WHERE CAN I PURCHASE GOOD MOLECULES PRODUCTS?

WHAT FORMS OF PAYMENT DO YOU ACCEPT?

CAN I CHANGE THE SHIPPING ADDRESS FOR AN ORDER I JUST PLACED?

Something came damaged and/or was missing from my order! How do I proceed?

THE CHECKOUT PAGE IS NOT WORKING FOR ME.

I'm excited to receive my order, when will it ship? How can I see updates?

I just placed an order and changed my mind, how do I go about cancelling it?

I forgot to add an item I have been eyeing, is there anyway I can add it to my order that I already placed?

I accidentally cancelled my order, but I still want it! What can I do?

My order just shipped but tracking shows no results.

I have a question about Afterpay!

When should I place my order for delivery by December 24th?

I JUST PLACED AN ORDER. WHEN WILL I RECEIVE MY PRODUCT(S)?

DO YOU SHIP TO PO BOX ADDRESSES?

DO YOU SHIP INTERNATIONALLY? HOW MUCH WILL I PAY FOR THIS?

How are taxes and duties assessed for international orders?

Where will my order ship from?

Can you ship to a country not listed at checkout?

Can I use a freight forwarding service to receive my package?

WHEN DO GOOD MOLECULES PRODUCTS EXPIRE?

ARE YOU PRODUCTS SAFE TO USE FOR ALL AGES AND SKIN TYPES?

CAN I USE GOOD MOLECULES PRODUCTS IF I AM PREGNANT OR BREASTFEEDING?

Hoping to get my hands on a popular product, when will it be restocked?

Are your products real/authentic?

Are your products available to purchase from a physical store?

How long does it take for results to be visible?

CAN I RETURN MY PRODUCT(S) FOR A REFUND?

DO I HAVE TO PAY FOR RETURN SHIPPING?

Do you have any promotions or a rewards program?

Do you offer samples?

I would like to feature Good Molecules and its products. How do I get in touch?